Frequently Asked Questions

  1. Why does the Current Tab show (ex.) 24 knives while the Total tab shows a number less than that?
  2. The pattern I want to enter is not in the drop down box.
  3. I can’t find the maintenance box.
  4. Where is my User’s Manual?
  5. Where is the registration form?
  6. Both the Cheetah and the Cheetah Cub are Pattern 11 1/2. How do I enter these in the Pattern table?
  7. In the year produced field can I enter a span of years like the tested era of 1920-1940 or the xx era of 1940-1964?
  8. The User Manual states "The first time you backup each month all of the backup files from the previous month are removed so in “Backup” you have only backups for the current month". After I have executed a backup on the first day of the month I still see files from the previous month when I view the backup files. Why didn't it delete the files from the previous month?

Why does the Current Tab show (ex.) 24 knives while the Total tab shows a number less than that?

The number on the Current tab is the total number of knives loaded into the program. The number on the Total tab is the number of knives you have in your inventory. If you have any knives in categories “On Order”, “Wish List”, or “Sold” these are not in your inventory and would be included in the number loaded (Current tab) but not in the inventory totals (Total tab).

Back to Top

The pattern I want to enter is not in the drop down box.

You must click on the Maintenance tab and put into the various tables the data which you are going to need. Each of these tables is a drop down box and you may add, edit or delete the manufacturer, collections, patterns, handle material, blade marks and/or condition data in the table.

Back to Top

I can’t find the maintenance box.

There are four tabs on the bottom of the form – Current, View All, Totals, and Maintenance. Click on the tab you want. When you are finished click on the tab you wish to return to.

Back to Top

Where is my User’s Manual?

The Owner’s Manual was loaded by the setup program. Go to Start/Programs/Knife Collector and there is a shortcut for the Owner’s Manual. If you do not have the Adobe Reader on your computer the ReadMe file has a link where you may download a free copy of it.

Back to Top

Where is the registration form?

The registration form is located in the Knife Collector directory in your start menu.
 

Back to Top

Both the Cheetah and the Cheetah Cub are Pattern 11 1/2. How do I enter these in the Pattern table?

1. You could enter one 11 1/2 pattern with Cheetah in the name in the table and put “Cub” in the Comments field or you could put Cub in the Blade Marks.
2. You could enter two patterns in the table. “11 1/2” with Cheetah in the name field and “11 1/2 Cub” with Cheetah Cub in the name field.

Back to Top

In the year produced field can I enter a span of years like the tested era of 1920-1940 or the xx era of 1940-1964?

 The solution to this would be to create a "Manufacturer" in the "Maintenance" tab with the year span in the name field such as "Case XX 1940-1960", then in the year produced field, enter your best estimate of "Year Produced"
 

Back to Top

 The User Manual states "The first time you backup each month all of the backup files from the previous month are removed so in “Backup” you have only backups for the current month". After I have executed a backup on the first day of the month I still see files from the previous month when I view the backup files. Why didn't it delete the files from the previous month?

 After the Users Manual was created this function was changed and the User Manual has not been updated. The program will not delete the previous months files until the sixth day of the current month. This allows the previous months backup files to remain for five days in case you need to restore one of them. They will be deleted when you perform a backup after the fifth day of the current month.

Back to Top

If your question is not answered here, please let us know.
Support@ewillieware.com

Knife Collector
Copyright © 2006  EWillieWare. All rights reserved.
Revised: 04/15/08.

Hit Counter